Support & troubleshooting
Common errors, how to open a support ticket, and what to do when something won't connect.
Open a support ticket
How to reach Manage GPL support, what to include in your first message, and how attachments + ticket statuses work.
Common pairing errors
The errors we see most often during site pairing — REST API disabled, 2FA on wp-admin, HTTP-only sites, and what to do about each.
My site is stuck in "pending"
Pending is usually a brief intermediate state that resolves in seconds. If yours is stuck, here's what went wrong and how to recover.