Cancel your subscription

Cancelling a Manage GPL subscription is a two-click process, takes effect at the end of your current billing period (never immediately, never retroactively), and is always reversible until the effective date.

Cancel

1. Go to Dashboard → Billing.
2. Click Cancel subscription at the bottom of the page.
3. Confirm. You'll see a message: "Cancellation scheduled — your plan stays active until {date}".

That's it. No retention forms, no countdown timers.

What happens during the grace period

Between now and the effective date:

• You keep all features of your current plan.
• You won't be charged again.
• Your dashboard shows a banner: "Subscription ends on {date}".

On the effective date

At period end:

• Your Stripe subscription is closed.
• Your account drops to the Free plan.
• Paid features stop working (premium updates, bulk updates, uptime, whitelabel).
• Your sites stay connected (up to 5 per Free plan; anything beyond that stays visible but gated).
• Your account, history, tickets, and activity logs are all preserved.

Resume a cancelled subscription

Changed your mind before the effective date? No problem:

1. Go to Dashboard → Billing.
2. Click Resume subscription.

Your subscription is un-cancelled, the banner disappears, and your next invoice renews normally at the effective date.

Resume after the subscription has already ended

If the effective date has passed and your account is already on Free, you can't "resume" — the old Stripe sub is closed. Instead, start a new subscription via Change plan → Upgrade. It's a one-click flow using your saved payment method.

Refunds

We don't automatically refund the unused portion of your current billing period — you already have access to the features you paid for, all the way through the effective date. If you have a specific refund request (e.g., you signed up less than 48 hours ago and decided it wasn't for you), see our Refund policy.