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Billing & subscriptions

Downgrade your plan

Why downgrades take effect at period-end and not immediately, what features you keep until then, and how to cancel a scheduled downgrade.

Updated

Downgrading a paid plan (e.g., Agency → Developer) takes effect at the end of your current billing period — not immediately. Here's why and how to manage it.

How a downgrade is scheduled

  1. Go to Dashboard → Billing → Change plan.
  2. Pick the lower-tier plan.
  3. Click Downgrade to {plan}.
  4. Review the scheduled change details: what plan you're moving to, the effective date (= end of your current period), and what you'll be charged at renewal.
  5. Confirm.

Manage GPL uses Stripe's Subscription Schedule feature to enforce this: the current plan runs to its natural end, then the new plan takes over with no gap.

Why not immediate?

We don't prorate downgrades. If you paid for a year of Agency and downgrade to Developer after 3 months, you've still got 9 months of Agency coverage left — charging you for Developer on top of that would be double-billing. So we let the higher plan ride out its term, then transition.

What happens during the grace period

Between now and the effective date:

  • You keep all features of your current higher plan.
  • Your dashboard shows a small banner: "Scheduled to downgrade to {plan} on {date}".
  • Your next invoice (on the effective date) will be for the new lower plan.

Cancel the scheduled downgrade

Changed your mind? You can cancel before the effective date:

  1. Go to Dashboard → Billing.
  2. Click Cancel scheduled change.

Your subscription stays on the current plan, the next invoice reverts to the current price, and the banner disappears.

Downgrade to Free

Downgrading to Free uses the same grace-period logic: you keep your current paid plan until period end, then drop to Free. Mechanically, this is implemented as a "cancel at period end" — the Stripe sub is closed at the period boundary, and your account becomes Free.

See Cancel your subscription for the full mechanics.

Site limit adjustments

If you're downgrading to a plan with a lower site limit (Agency → Developer drops you from unlimited to 10), the limit is enforced only on new additions after the effective date. Any existing sites beyond the new limit stay connected and visible, but you can't add more until you're back within the limit (or upgrade again).

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